Delete your Chapar Cargo account
This page explains how to delete your Chapar Cargo account (the “Chapar Cargo” app on iOS and Android and the website chaparcargo.com) and its data — with or without the app.
Delete on the website (no app needed)
- Open chaparcargo.com in any browser.
- Sign in with the email address or phone number you registered with.
- Open Registration and go to the Account step.
- Select “Delete account” and confirm the deletion.
Delete in the app
- Sign in to Chapar and open Registration.
- Go to the Account step.
- Tap “Delete account”.
- Confirm the deletion.
If you cannot sign in
Message Support from the email address or phone number you registered with and write “Account deletion request”. We verify you by that email address or number; do not send passwords or identity documents.
What is deleted and what is kept
Immediately
You are signed out on every device and your account is deactivated; you can no longer sign in with it.
Permanently deleted within 30 days
Your profile (name, email, phone, address), identity documents, listings, chats and messages, support requests, Telegram link and sign-in account are permanently deleted within 30 days of the request. This cannot be undone.
What is kept
Only what the law requires: records of completed orders (amounts, dates and route, without your name or contact details) and an anonymous record that a deletion was carried out. These cannot be linked back to you.