Terms of Use
By using Chapar Cargo you accept these terms. Chapar is a marketplace that connects people sending parcels with travelers; Chapar itself is not a carrier.
Your account
Provide accurate information; you are responsible for activity on your account. We may limit or deactivate accounts that misuse the service.
Agreements between users
Route, date, contents, price, handover and payment terms are agreed directly between the sender and the traveler. Inspect a parcel’s contents before you accept it.
Laws, customs and airlines
Senders and travelers must follow the laws of the origin and destination countries, customs rules and airline restrictions. Prohibited, dangerous or illegal items are not allowed.
Conduct and content
Do not post illegal, misleading, abusive or harassing content. There is zero tolerance for such content. Use Report next to any message or listing to flag it, and Block user to hide that user’s messages and listings. Reports are reviewed within 24 hours; offending content is removed and the offending account may be restricted. You must accept these rules before your first listing or message.
Payments
Chapar does not process payments in this app. Any payment between users is their own responsibility.
Money-back guarantee
Every Chapar transaction is guaranteed by Cyrus Global Exchange Inc.: if a purchased item hasn’t arrived by the agreed delivery date plus a 7-day grace period, for any reason, you can choose a full refund within 7 business days or a re-buy and resend. The Liability section does not limit this guarantee. The full terms are on the Guarantee terms page.
Liability
The service is provided “as is” and, to the extent permitted by law, Chapar is not liable for losses arising from agreements between users.
Changes and contact
We may update these terms; the last-updated date is shown at the top of this page. Contact Support with any questions.